Resolve support tickets before your team wakes up
AI TicketSolved automatically triages, categorises, and replies to your support emails — 24/7, in your brand voice, in Arabic and English. Your team handles only the tickets that truly need a human.
No setup fees · Cancel anytime · GDPR compliant
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Trusted by support teams across the Middle East & beyond
Features
Everything your support team needs
From first contact to resolution — AI handles the volume so your team focuses on relationships.
Smart Auto-Reply
AI reads every ticket, pulls from your knowledge base, and sends accurate replies in seconds — in your brand tone.
Human-in-the-Loop
Switch to review mode so AI drafts every reply for your agents to approve before sending — zero risk, full control.
Friction Analytics
See exactly which topics frustrate your customers most. AI surfaces recurring pain points so you can fix them at the source.
Smart Escalation
Sentiment analysis detects angry or urgent customers and instantly routes them to your best agents with a full context brief.
Gmail & SMTP Integration
Connect your existing inbox in 30 seconds. AI replies come from your own email address — customers never know it's automated.
Multi-Team Access Control
Role-based access for admins, agents, and viewers. Audit logs track every action across your team.
Testimonials
Loved by support teams
“AI TicketSolved reduced our response time from 4 hours to 30 seconds. Our customers love it.”
Sarah K.
Head of Support, TechFlow
How It Works
Live in three simple steps
No engineers required. If you can connect a Gmail account, you can deploy AI support.
Connect your inbox
Link your Gmail or any SMTP mailbox in one click. AI TicketSolved starts reading incoming support emails immediately — no forwarding rules, no complex setup.
AI triages & replies
Every new ticket is classified, sentiment-scored, and matched against your knowledge base. The AI composes a personalised reply and sends it — or queues it for review.
Your team closes the loop
Escalated tickets land in your dashboard with a full handoff brief: customer history, AI actions taken, and recommended next steps. One click to resolve.
Pricing
Simple, transparent pricing
All plans include a 14-day free trial. No credit card required.
Starter
Perfect for small teams getting started with AI support.
- Up to 500 tickets / month
- Gmail & SMTP integration
- AI auto-reply
- Basic analytics dashboard
- 2 agent seats
- Email support
Pro
For growing teams who need more volume and advanced controls.
- Up to 5,000 tickets / month
- Everything in Starter
- Human-in-the-Loop mode
- Friction Point Analytics
- Smart escalation & routing
- 10 agent seats
- Priority support
- Audit logs
Enterprise
Unlimited volume, dedicated infrastructure, and SLA guarantees.
- Unlimited tickets
- Everything in Pro
- Custom AI fine-tuning
- Dedicated account manager
- SSO & advanced security
- Custom integrations
- SLA uptime guarantee
FAQ
Common questions
Your support inbox shouldn't require a night shift
Join support teams that let AI handle 90% of tickets automatically — while their agents close deals, not cases.
14-day free trial · No credit card · Cancel any time